Privacy Policy
This legal text gives you details of how we collect and process your personal data through the use of our website www.hnngranada.com, including any information you may provide to us through the site when you purchase a service, register for our newsletter or provide your contact details through the form provided. When you provide us with the data, we inform you that our services are not possible for those persons who are prevented by regulations from giving their consent, so when you send us the forms you guarantee that you have sufficient capacity to give consent.
Responsible for the treatment.
Contact details of the person responsible:
- HNN GRANADA
- hola@hnngranada.com
Commercial registration data:
- Tomo: 796
- Libro: 0
- Folio: 199
HNN GRANADA, is responsible for your data. (From now on we or our).
What data do we collect?
The General Regulation of Data Protection, tells us that personal data is any information about an identified or identifiable natural person, ie all information capable of identifying a person. This would not include anonymous data, nor percentage data.
On our website we may process certain types of personal data, which may include
Identity data: name and surname.
Contact data: email.
Economic data: credit card data.
Marketing and communications data: preferences for receiving marketing communications from us and preferred means of communication.
We do not collect any data relating to special categories of personal data (those revealing your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership and health information, genetic or biometric data).
If you are required to collect personal data by law or under the terms of a contract between us and you refuse to provide it to us, we may not be able to perform the contract or provide the service and you must notify us in advance.
How do we collect your personal data?
The means we use to collect personal data are:
Through the form on our website, through our contact emails, by telephone or by post, when:
You request information about our services
Contract our services.
Request a quote
To ensure the quality of our website, we reserve the right to reject any application for registration or to suspend or cancel a previously accepted registration if we believe that it does not comply with these requirements or any other law or regulation. If this happens, we will try to give reasons for our decision, but we cannot commit ourselves to do so in all cases.
Through technology or automated interactions: we may automatically collect technical data about your computer, browsing actions and usage patterns on our site. This data is collected through cookies or similar technologies. For more information, you can read our cookie policy here (link)
Through third parties:
Google: analytical data or search data. Outside the European Union.
Purpose and legitimacy for the use of your data.
The most common uses of your personal data are
For the formalization of a contract between HNN GRANADA and you.
When you give your consent in the treatment of your data
When we need them to meet a legal or regulatory obligation
When necessary for our legitimate interest or that of a third party.
The User may revoke the consent given at any time by sending an e-mail to hola@hnngranada.com or by consulting the section on the exercise of rights below.
Below is a table in which you can consult the ways in which we will use your personal data and the legitimacy of its use, as well as knowing what type of personal data we will treat. We may process some personal data for some additional legal reason, so if you need details about this you can send an email to hola@hnngranada.com Purpose Type of data Legitimacy for processing
Reservation form – Name
– Surname
– Credit card details
Consent of the person concerned
Legitimate interest
Fulfilment of contractual obligation
Newsletter – Email Consent of the interested party
Legitimate interest
Contact – Name
– Surname
– Phone
Consent of the person concerned
Legitimate interest
Work with us – Name
– Surname
– Phone
Consent of the person concerned
Legitimate interest
Fulfilment of pre-contractual obligation
Commercial communications: you will receive communications only if
You requested information from us or contracted with us for a product or service.
If you provided us with your details, accepting the box enabled in this respect in our form.
As long as you have not expressed your willingness to stop receiving such communications.
We obtain your express consent before sending you any communication, and you may request that we stop sending you communications at any time by emailing hola@hnngranada.com.
When you opt out of receiving communications from us, your personal data will continue to be stored as a result of the engagement you have made in order to comply with legal requirements.
Purpose: We will only use your data for the purposes for which we collect it, unless we reasonably believe that we should use it for another purpose, giving you prior notice so that you are informed of the legal reason for its processing and provided that the purpose is compatible with the original purpose.
Retention period: They will be kept for the time necessary to fulfil the purpose for which they were collected and to determine any possible liabilities that may arise from such purpose and from the processing of the data. The provisions of the different regulations regarding the period of conservation will be applicable, as far as it is applicable to the present processing.
Subscriber data by e-mail or form: From the moment the user subscribes until he or she cancels his or her subscription.
Your Data Protection Rights
How to exercise these rights? Users may address a communication to the registered office of HNN GRANADA or to the e-mail address info@hnngranada.com, including in both cases a photocopy of their ID card or other similar identification document, to request the exercise of the following rights:
Access to your personal data: you may ask HNN GRANADA if it is using your personal data.
To request their rectification, if they are not correct, or to exercise the right to forget about them.
To request the limitation of the treatment, in this case, they will only be kept by HNN GRANADA for the exercise or defense of claims.
To oppose their treatment: HNN GRANADA will allow the treatment of the data in the form that you indicate, unless for legitimate reasons or for the exercise or defense of possible claims, these should continue to be treated.
To the portability of the data: in case you want your data to be treated by another firm, HNN GRANADA, will provide the portability of your data to the new responsible.
You can use the models made available by the Spanish Agency of Data Protection, to exercise your previous rights: Here
Complaint to the AEPD: if you consider that there is a problem with the way in which HNN GRANADA is treating your data, you can address your complaints to the corresponding control authority, being in Spain, the competent one for this purpose: Spanish Data Protection Agency.
We may need to ask you for specific information to help us confirm your identity and guarantee your right to access your personal data (or exercise any other of the rights mentioned above). This is a security measure to ensure that personal data is not disclosed to anyone who is not entitled to receive it.
All requests are dealt with within the legal time limit of 1 month. However, it may take us longer than 1 month if your request is particularly complex, or if you have already taken a number of actions previously. In this case, we will notify you and keep you updated.
Transfer of personal data
It is possible that, in carrying out our work, we may need the help of third parties, who will only process the data to provide the contracted service, and with whom we have the corresponding measures to guarantee your rights:
Service providers that provide information technology and systems administration services.
Professional advisors that include lawyers, auditors and insurers that provide banking, legal, insurance and accounting consulting services
All data processors to whom we transfer your data will respect the security of your personal data and will treat it in accordance with the RGPD.
We only allow these processors to process your data for specific purposes and in accordance with our instructions. However, in the interest of transparency, you may request a list of these companies that provide services to us by emailing us at hola@hnngranada.com.
Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized manner, modified or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know that information. They will only process your personal data according to our instructions and will be bound by a duty of confidentiality.
We have implemented procedures to deal with any suspected breach of your personal data and we will notify you and the Supervisory Authority if a security breach occurs, as regulated in Articles 33 and 34 of the RGPD.